FREQUANTLY ASKED QUESTIONS
What makes your clothing spill and splash resistant?
At Neutraliti we use state of the art hydrophobic technology in every garment we produce. The hydrophobic qualities are embedded into every fibre of the products we make enabling your clothing to repels spills, splashes and the vast majority of everyday stains. For those trickier stains or splashes that don't move straight away, just wash the item down with clean water and there you have it.
How do I wash/care for my Neutraliti clothing
All garments come with garment care labels in them and we do our best to send out postcard garment care instructions with your delivery. But the main things you need to do to look after your clothing are listed below:
Machine wash cold
Wash inside out with like for like colours
Do not use fabric softners or conditioners
Remove immediately from washing machine
Do not allow to lay on itself when wet
Do not bleach
Iron inside out
Do not iron the Neutraliti design/logo
Tumble dry low
What do I do if my item isn't right?
Please refer to our returns page for the latest and most up to date version of our returns policy.
How do I get in touch?
You can speak to us via our chat function on the website, via our contact form and we'll get back to you via email or you can reach out via socials and drop us a message.